Special Notice

This policy applies to the products and services provided by Sinopanel Technology Group Co. Ltd. and its affiliates (hereinafter referred to as "we", "us", or "Sinopanel"), including this website, official accounts, video accounts, and new forms of products and services that may arise with technological development. If a specific product or service has a separate privacy policy or special provisions in the corresponding legal statement, such separate policy or special provisions shall prevail. Matters not covered by such separate policy or user service agreement shall be governed by this policy.

Please read this Privacy Policy carefully, especially the important terms, and make sure you understand how we process your personal information. If you have any questions, you may contact us through the contact information provided in this policy.

Introduction

Welcome to the website of Sinopanel Technology Group Co. Ltd. (the "Website"). This Website is provided and controlled by Sinopanel Technology Group Co. Ltd., whose registered address is Middle Weisan Road, Jiawang Industrial Park, Xuzhou, Jiangsu, China.

We attach great importance to user privacy and personal information protection. When you use our products and/or services, we may collect and use relevant information about you. This Privacy Policy explains how we collect, use, store, share, and transfer such information, and how you may access, update, delete, and protect your information.

This Privacy Policy will help you understand the following:

1. What types of information we collect

2. How we use your information

3. How we share your information

4. Entrusted processing

5. How we protect your information

6. How long we retain your information

7. Protection of minors

8. How you manage your personal information

9. Updates to this policy

10. How to contact us

1. Information We Collect

When you use this Website or related services, we may collect information that you voluntarily provide, such as your name, company name, phone number, email address, inquiry content, and other information submitted through forms, messages, or consultation channels.

We may also collect information generated during your use of the Website, such as device information, browser type, IP address, access time, page views, referral source, cookies, and similar technical data, in order to improve website operation, security, and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

a) To respond to your inquiries, requests, messages, or consultation needs;

b) To provide, maintain, and improve our products, services, and Website functions;

c) To conduct customer communication, project follow-up, service support, and business cooperation;

d) To ensure Website security, prevent fraud, and protect lawful rights and interests;

e) To comply with applicable laws, regulations, and regulatory requirements.

3. How We Share Your Information

We will not sell your personal information. We may share your information only when necessary and within a lawful scope, including with affiliates, service providers, partners, or competent authorities where required by law. We will require relevant recipients to process your information in accordance with legal requirements and appropriate confidentiality and security obligations.

4. Entrusted Processing

For the purpose of providing services, we may entrust third-party service providers to process certain information on our behalf, such as website hosting, data storage, technical support, or customer service tools. We will require such providers to process information only for authorized purposes and to take appropriate security measures.

5. How We Protect Your Information

We adopt reasonable security measures to protect your personal information against unauthorized access, disclosure, use, modification, damage, or loss. These measures may include access control, data backup, secure transmission, and internal management systems.

Please understand that no network transmission or storage system can be guaranteed to be absolutely secure. We will continue to improve our security measures and handle security incidents in accordance with applicable laws and regulations.

6. How Long We Retain Your Information

We retain your personal information only for the period necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. After the retention period expires, we will delete or anonymize your personal information as required by applicable laws and regulations.

7. Protection of Minors

Our products and services are primarily intended for adults and business users. If you are a minor, please use this Website and related services with the consent and guidance of your parent or legal guardian.

8. How You Manage Your Personal Information

You may contact us to request access, correction, deletion, or withdrawal of consent regarding your personal information, subject to applicable laws and regulations. We will respond to reasonable requests within a legally required or reasonable period.

9. Updates to This Policy

We may update this Privacy Policy from time to time based on changes in laws, regulations, services, or business needs. Updated versions will be published on this Website and will take effect upon publication unless otherwise stated.

10. How to Contact Us

If you have any questions, comments, suggestions, or requests regarding this Privacy Policy or personal information protection, please contact us through the contact information published on this Website.